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United Way of Northeast Florida opens community needs survey

January 4, 2021

United Way of Northeast Florida has launched a 2021 Community Needs Survey to assess the needs of the community- especially in light of the economic effects of COVID-19.

Residents of United Way’s service area — Duval, Baker, Clay, Nassau and St. Johns counties — are invited to complete the survey. United Way is specifically interested in hearing from individuals struggling due to the economic fallout of COVID-19. This survey was developed in partnership with United For ALICE, which works with dozens of local United Ways across the U.S. to annually collect and analyze data on households struggling financially, including families in poverty.

Before the pandemic, nearly 40% of households in Northeast Florida struggled to make ends meet. Survey data will help United Way understand how this number has changed and identify our community’s biggest challenges in the wake of the pandemic, informing United Way’s strategic direction.

The survey is available at unitedwaynefl.org/survey in desktop and mobile-friendly formats. Community members without internet can text SURVEY21 to 50503 or call 904-390-3260 for survey access. The survey opens today, Monday, Jan. 4, and will remain open until 5 p.m., Sunday, Jan. 24.

For questions about this survey, contact Sarah Henderson, United Way of Northeast Florida director of marketing and communications, at sarahh@nulluwnefl.org.