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Need help? Dial 2-1-1 to contact a United Way call center specialist or click here to find resources.


211: More than a helpline. It's a lifeline.

Through the power of information, innovation and hope, United Way 211 connects people of all ages and walks of life to essential health, human and social services 24/7 at no cost to the callers. Services include information and referrals, suicide and crisis intervention, and care coordination for Veterans.

Dial 2-1-1 to Get Help Now

United Way 211 Services Available 24/7

Listed below are the services offered by United Way 211, FREE to all Northeast Florida residents. If you are looking to make a donation to support 211, please visit unitedwaynefl.org/give.

Suicide and Crisis Intervention

Dial or text 9-8-8 now if you or someone you know is experiencing suicidal thoughts or a mental-health crisis.

Call now

Information and Referrals

Dial 2-1-1, call 1-904-632-0600 or text "Hello" to 211904 to connect to available community resources.

Call now

Mission United

Learn more and connect with a Veteran care coordinator who helps Veterans and their loved ones navigate and access available resources specific to their needs.

About Mission United

Search the Database

Search our United Way 211 database to find available resources and services on your own, if desired.

Find Help

United Way 211 Impact by the Numbers


Calls answered


Referrals to community resources


Resources in our 211 database

Partner Resources

Check out reference and promotional materials from some of United Way 211’s partners.

Florida Veterans Support
Learn More
Fresh for Florida Kids
View Resources
Know the Signs of Stroke
View Resources
Heart Health
View Resources
Educate Yourself About Diabetes
View Resources
Diabetes By the Numbers
View Resources
Prediabetes Does Count
View Resource
Prediabetes: Almost Does Count
View Resource
Heart Attack By the Numbers
View Resource
Heart Attack Symptoms
View Resource

Our Proud Partners

Powered by United Way of Northeast Florida, United Way of St. Johns County and United Way of Suwannee Valley


211 Privacy Policy

We respect the privacy and confidentiality of your personal information. This Notice describes our legal duties and privacy practices.