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RealSense, United Way of Northeast Florida’s free tax preparation program, is dedicated to helping local families file taxes at no cost. Our team of IRS-certified volunteers provides essential support to low-to-moderate-income families, ensuring they receive the refunds and credits they've earned without the burden of costly tax preparation fees.
Tax season is underway and we need volunteers to help expand our reach and serve even more families in need. Whether you're a tax preparer, site coordinator or greeter, your skills and time makes a real difference in your community. Volunteers are the backbone of RealSense, and with your help, we can offer crucial services to more neighborhoods and families in need.
RealSense provides flexible options to fit your needs, including in-person tax filing, secure drop-off tax filing and virtual tax filing you can complete from home. Click below to schedule your appointment.
In-Person Tax Filing Near You
Get free expert help at a tax site near you! Meet with an IRS-certified volunteer who will guide you step-by-step for accurate, free filing.
Schedule NowSecure Drop-Off Tax Filing
Busy schedule? Use our secure tax drop-off option. IRS-certified volunteers prepare your return while you’re free to focus on your day-to-day.
Schedule NowVirtual Tax Filing from Home
Work online with an IRS-certified volunteer, upload your documents, and complete your return easily and securely from home.
Schedule NowThe Earned Income Tax Credit (EITC) is a tax benefit that helps working families keep more of their income. You might qualify for this refund without even knowing it!
• Working families with children or dependents may be eligible.
• It can lower the taxes you owe or increase your refund.
• RealSense volunteers check if you qualify and help you claim your EITC refund.
Take control of your tax return with MyFreeTaxes.com, offering round-the-clock access for hassle-free self-filing of simple returns, all at no cost! Plus, enjoy expert support via phone, email, or chat throughout your filing journey for added peace of mind.
Already filed and concerned about your refund status? Simply visit the IRS Where’s My Refund webpage for updates and peace of mind.
Stay vigilant against identity theft, fraud, and scams, particularly during tax season. Rest assured, United Way RealSense will never request tax filings over the phone or solicit your Social Security or bank details via phone calls.
If you suspect you're a victim of tax fraud, reach out to the Jacksonville Sheriff’s Office economic crime division at 904-630-2177 for assistance.
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