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Need help? Dial 2-1-1 to contact a United Way call center specialist or click here to find resources.


You’re not alone: where to find help during an emotional crisis

September 10, 2018

By Nicole Petersen


According to Take 5 to Save Lives, more people die from suicide than war and murder combined. Every day is an opportunity to ensure that individuals and families in our community are getting the emotional support they need. Here are five resources to assist you during an emotional crisis:

1.    2-1-1

United Way’s 2-1-1 community helpline is a free resource available 24 hours a day, seven days a week. In addition to information and referrals to health, social and human services, our call center is nationally accredited by the American Association of Suicidology. Our call center specialists are equipped to help prevent suicide or simply be a listening ear in a time of need.

2.    Suicide prevention lifeline (1-800-273-8255)

The Suicide Prevention Lifeline is a free, nation-wide suicide hotline. Their network is composed of over 150 local and state funded crisis centers located all over the United States. Trained counselors at these locations answer calls 24 hours a day, 7 days a week, providing support to people in emotional distress.

3.    Family and Friends

While there are many suicide prevention resources available, the simplest one is often overlooked.  Family, friends, and coworkers make up an invaluable support network and are there for you, even though you may not realize it. So, don’t be afraid to reach out and ask for help.

4.    Crisis Text Line

Trained crisis counselors are only a text message away through the Crisis Text Line. Just text HOME to 741741 from anywhere within the United States and you’ll be connected to someone who can help within just five minutes. Crisis Text Line counselors are dedicated exclusively to helping distressed people in crises get to a calm, safe place.

5.    Mental Health Centers

Our five-county region is home to many mental health care facilities that offer in-person crisis services. Call 2-1-1 to be referred to the nearest facility to you.


If you or someone you know is at risk for suicide or simply need someone to talk to, you are not alone. Today, take a minute to practice self-care and check in with your loved ones. To find more local mental health resources, dial 2-1-1 or 1-904-632-0600 to speak to friendly call center specialist.