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Need help? Dial 2-1-1 to contact a United Way call center specialist or click here to find resources.


Financial Navigators

Financial Navigators is a free program to help residents navigate critical financial issues related to the COVID-19 pandemic. Scroll down to learn more.


Financial Navigators help residents one-on-one to triage personal financial issues, identify immediate action steps to manage expenses and maximize income, and make referrals to other services, such as emergency loan assistance and tax preparation. The City of Jacksonville will offer these Financial Navigator services through the Kids Hope Alliance in partnership with United Way of Northeast Florida.


The Financial Navigators program is available for Duval County residents only. Residents can access these remote services by completing the web interest form below or calling United Way 211 by dialing 2-1-1 or 904-632-0600 to be connected to a Financial Navigator.  


Please call United Way 211 to learn about other resources in your county that might be available.

Get Started

Use one of the options below to start your financial navigation journey.

Submit Interest Form Call United Way 211

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