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Category: Comprehensive Basic Needs

Duval County emergency rent, utility assistance program shares eligibility information

The application for rent and utility assistance will open soon for Duval County residents. In the meantime, read preliminary information on eligibility. 

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Stories from the call lines: Meet Darius

Darius joined United Way’s 211 team two years ago. As a resource specialist, Darius spends most of his time working with veterans in the community as part of United Way of Northeast Florida’s Mission United initiative, newly established in 2019. When veterans reach out to 211 for assistance, Darius works to connect them to vital social services resources available.

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Stories from the call lines: Meet Tressie

Tressie joined United Way’s 211 team in October 2019. As a community resource specialist, she answers calls from Northeast Florida residents seeking assistance with things others might take for granted, such as food, clothing and medical care. She assists callers who are facing eviction, foreclosure and utility disconnections.

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Stories from the call lines: Meet Lavon

Every year, United Ways across the world celebrate Feb. 11 as 211 Day to raise awareness about the 24/7 information and referral hotline — and the incredible teams that power it. This year, United Way of Northeast Florida is highlighting United Way 211 team members all month long, sharing how their dedication is making a difference in the lives of families and individuals in our community.

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From ‘hello’ to help, United Way 211 is here

United Way 211 is Northeast Florida’s vital, life-saving helpline that connects anyone in need to available community resources. Our database includes a vast list of organizations and resources like food pantries, shelters, mental-health clinics, financial management services, child-care resources, crisis assistance, employment services and much more. And it’s all free and all available 24 hours a day, seven days a week.

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