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Duval County emergency rent, utility assistance program shares eligibility information

March 12, 2021

**This webpage will no longer be updated. Visit unitedwaynefl.org/erap for full information or dial 2-1-1.**

The application for rent and utility assistance will open soon for Duval County residents. In the meantime, below you will find preliminary information on eligibility. 

The Emergency Rental Assistance Program will assist Duval County households unable to pay rent and utilities due to the COVID-19 pandemic. 

A household might be eligible to receive assistance for rent and/or utilities, including up to 12 months of past due rent and utilitiesplus an additional three months, if necessary, to ensure housing stability for the household, subject to the availability of funds. 

The funding will be used to make direct payments to landlords and JEA on behalf of qualifying tenants. This funding cannot be duplicative of any additional rental assistance received by the tenant or the landlord for the tenant’s past-due rent. Any duplicative assistance will be deducted from the program payment amount. 


Soon, qualifying Duval County residents will be invited to apply for emergency rental and utility assistance. Eligible applicants must be: 

  • A U.S. citizen or legal resident alien 
  • A resident of Duval County (including the Beaches and Baldwin) 
  • Delinquent on the payment of rent, certain utilities and/or home energy costs due on or after March 13, 2020 
  • Part of an “eligible household” (see below) 


An “eligible household” must include one or more individuals who are obligated to pay rent on a residential dwelling in Duval County and must also demonstrate: 

  • One or more individuals within the household has: 
    • qualified for unemployment benefits, or 
    • experienced a reduction in household income, incurred significant costs, or experienced other financial hardship due, directly or indirectly, to COVID-19 and can attest to such in writing; 
  • One or more individuals within the household can demonstrate a risk of experiencing homelessness or housing instability, which might include: 
    • a past due utility or rent notice or eviction notice
    • unsafe or unhealthy living conditions
    • any other evidence of such risk, as determined by the City 
  • The household has a household income that is not more than 80% of the area median income for the household. 


Stay tuned to this page as updates become available, including the application open date. For any questions, please reach out to ERAP@nulluwnefl.org.


**This webpage will no longer be updated. Visit unitedwaynefl.org/erap for full information or dial 2-1-1.**