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Author: United Way of Northeast Florida

United Way 211 celebrates 20 years of helping callers in crisis

Founded in 2002, United Way 211 is an integrated information and referral helpline and online database that connects people of all ages and walks of life to essential health, human and social services.

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Local Partnership to Bring Inaugural Civil Rights Conference to Jacksonville

The conference will inspire and propel a more equitable community   Conceptualized by Rodney L. Hurst Sr., author, Black historian and Civil Rights activist, the…

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Early misfortune didn’t stop Jacksonville mom from finding hope and success

“One in every three people have been affected or received services from United Way. And I love to tell people that you’re looking at one of those people.”

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Mental Wellness: Resources to Help You Thrive

May is Mental Health Awareness Month, and our team at United Way of Northeast Florida and mental-health expert Dr. Kal Kseib, consultant for Baptist Health, would like to help mark this important awareness effort with a list of accessible resources available all year long.

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City announces details on how to apply for emergency rental and utility assistance

The City of Jacksonville’s Emergency Rental Assistance Program will distribute nearly $29 million of federal funds to assist Duval County residents who have been unable to pay their rent or utilities due to a loss of income related to COVID-19.

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Duval County emergency rent, utility assistance program shares eligibility information

The application for rent and utility assistance will open soon for Duval County residents. In the meantime, read preliminary information on eligibility. 

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How Mother Pearl Became the Matriarch of A. Philip Randolph Blvd.

In the late 1960s, Pearl Graham, affectionately known OutEast as “Mother Pearl,” was an 18-year old fleeing an abusive home. Her heart was set on moving to Atlanta, Georgia, but her spirit led her to East Jacksonville.

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Stories from the call lines: Meet Darius

Darius joined United Way’s 211 team two years ago. As a resource specialist, Darius spends most of his time working with veterans in the community as part of United Way of Northeast Florida’s Mission United initiative, newly established in 2019. When veterans reach out to 211 for assistance, Darius works to connect them to vital social services resources available.

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Stories from the call lines: Meet Tressie

Tressie joined United Way’s 211 team in October 2019. As a community resource specialist, she answers calls from Northeast Florida residents seeking assistance with things others might take for granted, such as food, clothing and medical care. She assists callers who are facing eviction, foreclosure and utility disconnections.

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Stories from the call lines: Meet Lavon

Every year, United Ways across the world celebrate Feb. 11 as 211 Day to raise awareness about the 24/7 information and referral hotline — and the incredible teams that power it. This year, United Way of Northeast Florida is highlighting United Way 211 team members all month long, sharing how their dedication is making a difference in the lives of families and individuals in our community.

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