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Our Work

Learn about our promise to the community and our strategic plan that supports it.

 

Bringing Opportunity Within Reach

 

Landing your dream job. Opening the door to your first home. Watching a child thrive in school. These are the moments we live for — rich with feeling, full of meaning. And every day, people across our region are working to create more of them.

 

But life sometimes has a way of getting in the way — with housing that’s too expensive, grocery prices that keep going up and child care that’s hard to find or afford. Right now, nearly 40% of households in Northeast Florida are struggling to make ends meet. These individuals and families face tough choices because the next opportunity isn’t always within reach.

 

That’s why we’ve made a promise. 

The ALICE Promise


We promise to develop and invest in community-driven solutions that address root causes of financial instability for all families living below the ALICE threshold. Through this work, we will increase upward mobility, access to essential services and community well-being for all. 

To fulfill this promise, we focus our efforts on three key impact areas and goals:

Our Supporting Programs and Services

988 Florida Lifeline

Safe, welcoming space to call for judgement-free support when experiencing emotional distress, suicidal thoughts or substance use crises, available 24/7/365

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Full Service Schools

School-based resource centers that provide students and families mental-health counseling, support for basic needs and other critical services

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Mission United

Care coordination for active military, Veterans and their family members in times of need

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RealSense

Free tax preparation services that help families and individuals save money and build assets

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United Way 211

24/7/365 helpline where callers receive information and referrals to available community resources, such as food, shelter or transportation support

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Read the stories of real people United Way helps.

Success stories

How You Can Help

Get involved with us! Join our mission to create hope and opportunity in the lives of ALICE families and those living in poverty.

Expand your understanding

Learn more about the financial hardships families face in Northeast Florida.

Meet ALICE

Donate

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Ways to give

Volunteer

Our Volunteer Hub offers groups and individuals hundreds of service projects, both from United Way and other local nonprofits.

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