Tax season doesn’t have to be complicated. We are here to help. RealSense provides free tax preparation services to qualified families and individuals at locations throughout six Northeast Florida counties through the Volunteer Income Tax Assistance (VITA) program.
**Out of concern for the safety of our clients, staff and volunteers, RealSense is currently not offering tax-preparation appointments at this time due to COVID-19. The 2021 post-tax season program scheduled for the Kid’s Hope Alliance is cancelled. **
United Way RealSense staff is in close contact with the IRS regarding the processing of returns and timing of refunds. If you have already filed and are concerned about the status of your refund, please check the IRS Where’s My Refund webpage.
If you feel comfortable preparing your own tax return, MyFreeTaxes.com is available 24/7 for self-filing simple returns at no cost. It provides phone, email and chat support for any questions you might have during your filing process.
If you think you might be a victim of tax fraud, please call the Jacksonville Sheriff’s Office economic crime division at 904-630-2177.