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Free Tax Filing

Tax season doesn’t have to be complicated. We are here to help. RealSense provides free tax preparation services to qualified families and individuals at locations throughout six Northeast Florida counties through the Volunteer Income Tax Assistance (VITA) program.

Find Your Tax Site

In partnership with the Internal Revenue Service, RealSense helps ensure that eligible residents receive appropriate tax credits and deductions, ultimately reducing the number of financially unstable households in Northeast Florida.

Have your federal tax return prepared, e-filed, and direct deposited for FREE at one of our tax locations. You don’t need to pay $200 or more for simple tax preparation! IRS-trained and certified volunteers will prepare your taxes and ensure you get the largest refund for which you qualify. You may also be eligible for the Earned Income Tax Credit and Child Tax Credits when you file.

RealSense provides free tax preparation services to working families and individuals throughout Northeast Florida (restrictions may apply).  We offer two ways for you to access our services:

If you would like for someone to prepare your tax return, you may make an appointment at one of our many tax sites, now through April 15, 2020. To make an appointment, either:

  1. Click the “Make an Appointment Online” button below, and follow the prompts,


  1. Call United Way’s 211 Helpline, by dialing 2-1-1 or 904-632-0600.

If you feel comfortable preparing your own tax return, you may file for free online with MyFreeTaxes, regardless of your household income. This free and secure, do-it-yourself option utilizes H&R Block software and is made possible through United Way Worldwide. However, if your return includes any of the following forms, you will not be able to file for free using MyFreeTaxes:

    • Schedule A (Itemized Deductions)
    • Schedule C (Profit or Loss from Business)
    • Schedule D (Capital Gains and Losses)
    • Schedule E (Rents, Royalties, Partnerships, Etc.)

Why pay someone when we can file your taxes for free?

Many tax assistance sites give you the ability to schedule an appointment directly. You can also file free online through United Way's MyFreeTaxes program. Online appointments available for select tax sites.

Make an Appointment Online File Your Taxes Online

Identify theft, fraud and scams are very prevalent, especially during tax season. United Way RealSense will never ask you to file your taxes over the phone and never ask you for your Social Security or bank information by phone.

If you think you might be a victim of tax fraud, please call the Jacksonville Sheriff’s Office economic crime division at 904-630-2177.

Find Your Tax Site