Tax season doesn’t have to be complicated. We are here to help. RealSense provides free tax preparation services to qualified families and individuals at locations throughout six Northeast Florida counties through the Volunteer Income Tax Assistance (VITA) program.
**Due to COVID-19, we are limiting face-to-face interactions between tax preparers and taxpayers. We have created new tax preparation processes to limit interactions. To begin the filing process, please use the links below to book a pre-appointment tax assessment. Only book one appointment. Multiple appointments are NOT necessary and will be canceled by a website administrator.**
United Way RealSense staff is in close contact with the IRS regarding the processing of returns and timing of refunds. If you have already filed and are concerned about the status of your refund, please check the IRS Where’s My Refund webpage.
If you feel comfortable preparing your own tax return, MyFreeTaxes.com is available 24/7 for self-filing simple returns at no cost. It provides phone, email and chat support for any questions you might have during your filing process.
If you think you might be a victim of tax fraud, please call the Jacksonville Sheriff’s Office economic crime division at 904-630-2177.