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Relationship Development Manager

July 24, 2023

Website unitedwaynefl United Way of Northeast Florida

Amplify Good

Position Title: Relationship Development Manager

Department: Resource Development- Corporate Engagement

Reports to: Vice President, Philanthropy

Reviewed: July 2023

FLSA Status: Exempt (Hybrid)


Vision and Mission: At United Way of Northeast Florida, we envision a community of opportunity where everyone has hope and can reach their full potential. Our mission is to solve our community’s toughest challenges by connecting people, resources and ideas.

Equity, diversity and inclusion are core values of our organization and a fundamental part of our mission and strategies.

Our Values:

  • Innovation – We are imaginative trail blazers.
  • Teamwork – We work together to accomplish our goals and help each other succeed.
  • Mission Focused – We are passionate about our community’s wellbeing and creating lasting change.
  • Excellence – We set clear, high expectations for ourselves and our work.
  • Integrity – We are honest and transparent and act ethically to create trust.


Purpose of Position:
The Development Manager is an externally focused member of the Resource Development team. This position is designed to achieve annual revenue and engagement goals through corporate partners and relationships. This position will also seize opportunities to partner with companies and engage individuals through their workplace in United Way’s work year-round in order to create and maintain strategic and lasting partnerships.


Key Responsibilities and Essential Functions:

Revenue and Relationship Development

Partner with the Vice President of Philanthropy to set and execute long-term cross-functional strategic plans for select corporate partners, using data analysis to drive metrics and best practices. Plans to include benchmark milestones on financial results, relationship development, year-long engagement and donor stewardship.

  • Serve as the primary United Way staff partner to a portfolio of approximately 40 company partners. Collaboratively plan and execute corporate giving, including annual workplace campaigns, corporate sponsorship, and other innovative business development opportunities to achieve revenue goals. Create and execute targeted plans.
  • Identify, cultivate, solicit and steward current and prospective corporate and individual donors
  • Establish and sustain a network of relationships within companies including CEOs, senior executives and other employees while providing support in the planning and execution. Engage companies and individuals in volunteerism and educational opportunities
  • Maintain and track financial projections, donor engagement visits and other key campaign metrics. Ensure quality, accuracy and completeness.
  • Assist in identifying corporate prospects for special initiative gifts and following up through cultivation and solicitation of those gifts
  • Knowledgeable and skilled in using CRM platforms and tools to meet organizational and individual goals

Volunteer and Individual Relationship Management:

  • Achieve relationship management performance goals by conducting donor engagement visits throughout the year
  • Capture, enter and maintain relevant stakeholder information in database. Effectively embrace and utilize the CRM technology solution to manage relationships
  • Develop and steward relationships with key donors, driving attendance to events and maintaining consistent communication throughout the year
  • Support the work and goals of the Volunteer and Community Engagement team. Partner with volunteer engagement team to connect company representatives and individual with volunteer projects throughout the year


  • Work closely with company partner volunteers, providing communication and materials throughout the campaign to ensure their success
  • Work closely with Community Impact team to promote and fund United Way’s work to increase unrestricted revenue to support economic mobility
  • Champion a culture of teamwork, continuous learning and improvement while upholding the values of the organization
  • Support the work and goals of development operations
  • Participate in, and take a leadership role in other departmental and organizational opportunities and initiatives as requested
  • Serve as an active member of civic or professional association locally that will help to increase visibility of United Way and build new relationships


Experience / Position Requirements:

  • B.S.B.A. degree preferred. Business, marketing or non-profit management or related field also preferred
  • A minimum of two years of professional experience in fundraising, sales or project management preferred
  • Excellent written, verbal and interpersonal communication skills
  • Delivers effective individual and group presentations which are powerful and impactful to drive support of United Way of Northeast Florida
  • Skilled in initiating conversations and relationships with individuals while building rapport quickly to deliver results
  • Demonstrate sense of urgency, ability to independently determine priorities, maintain activity on a number of projects simultaneously, and meet deadlines
  • Ability to work collaboratively, act innovatively and embrace change.
  • High levels of organization and prioritization
  • Self-motivated and able to thrive in a fast-paced, complex, goal-oriented, team environment
  • Sound judgment, discretion and commitment. Maintain confidentiality and a high degree of accuracy in donor records
  • The successful candidate will be mature, highly motivated, and team-oriented, with the highest ethical standards and ability to drive results


Professional Core Competencies Required:

  • Mission Focused: Creates real social change that leads to better lives and healthier communities. This drives performance and professional motivations.
  • Relationship Oriented: Places people before process and is astute in cultivating and managing relationships toward a common goal.
  • Collaborator (Includes teamwork and communication): Understands the roles and contributions of all sectors of the community and can mobilize resources (financial & human) through meaningful engagement. Strong supporter of a team environment.
  • Results Driven: Dedicates efforts to shared and measurable goals for the common good; creating, resourcing, scaling and leveraging strategies and innovations for broad investment and impact.
  • Brand Steward: Understands role in growing and protecting the reputation and results of the greater network.


General Physical Requirements for Essential Functions of the Job:
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job the employee is regularly required to sit, talk, and/or hear. Continual use of the hands with wrist and finger movement using a keyboard is required. Specific vision abilities required by this job include long hours viewing a computer monitor screen. The employee may occasionally travel using personal vehicle and/or work outside normal office environment.



This description is not designed to contain a comprehensive inventory of all responsibilities and qualifications required of all team members assigned to this position. It is intended only to describe the key elements relative to each section. Also, duties and/or requirements of this position may be modified, added or deleted at any time. This supersedes all descriptions previously written for the same position. Unique equivalent skills and experience may possibly substitute for required position requirements.

United Way of Northeast Florida is an Equal Opportunity Employer and a Drug Free Work Environment.