Do you or your family need assistance? 2-1-1 is here to help.


Emergency Resources

*This page is updated as information becomes available.


Last update: June 25, 2018 at 1:45 p.m.



United Way’s FREE 2-1-1 Helpline


2-1-1 is the easy to remember, three-digit telephone number that connects Northeast Florida callers to health, social and human services and more than 4,000 community programs. This community help resource is available 24 hours a day, 365 days a year and provides information to callers in Duval, St. Johns, Clay, Nassau, Baker, Putnam, Columbia, Suwannee and Hamilton counties. Dial 904-632-0600 to access a United Way 2-1-1 call center specialist.


2-1-1 staff will be equipped with shelter information and more, as information is available. To contact 2-1-1: Dial 2-1-1 from any land line or cell phone, or Dial 1-904-632-0600 from any land line or cell phone.



Emergency Assistance


In an effort to consolidate information, we have compiled a list of resources that may assist you in the days ahead.



Emergency Operations Centers Northeast Florida (By County)


Florida Emergency Information Line: 1-800-342-3557

Baker: 904-259-6111 |
Bradford: 904-966-6336 |
Clay: 904-284-7703 |
Columbia: 386-719-7530 |
Duval: 904-630-2472 or 904-630-2489 or 904-630-CITY |
Flagler: 386-586-5111 |
Hamilton: 386-792-2911
Nassau: 904-548-0900 |
Putnam: 386-329-0379
St. Johns: 904-824-5550 |
Suwannee: 386-364-3405



 Mobile App and Social-Media Information


JaxReady app

Red Cross app

FDOT app (traffic info)

Follow #JaxReady or #FCNStorm for local storm updates and conversations

Emergency info: @FLSERT on Twitter

Traffic info: @MyFDOT_NEFL on Twitter

City of Jacksonville Storm FAQs

City of Jacksonville official storm media briefings


City of Jacksonville


Mayor Lenny Curry: @LennyCurry on Twitter

JaxReady: @JaxReady on Twitter